You are a BSNL mobile, broadband or landline customer and facing any problem regarding your network or any other technical problem. Some days ago, you have to complaint in BSNL centre or their customer care executives, so that they fix your problem after reviewing your complaint number and many times you have to wait for a long time, then your problem will solve or may be not solve.
Now, BSNL launch their online portal for filling your complaints, the process is quite simple. Just go to their portal and fill the details and after this your area Telecom Corporate officer review it and take further steps to solve your complaint.
For filling Complaint any problem to the BSNL, you can take below steps:
First Call to Customer care, their numbers are 1500, 1501, 1503 or 198. Tell your problem to them from any number. These numbers are toll free.
If your problem is still not resolve with the specific period of time by the customer cares or BSNL officials, then you can go to further upper level authority by complaining to their website.
Visit http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp for Filling complain to BSNL Online Portal and fill the details like Name, Address, Phone no. Grievances nature and details etc. after this they will call you and ask for that your problem is fix it or not, they will give you a complaint, note down that number for future reference.